Delete Your Account
Last updated: August 22, 2026
To delete your FirstCustomer account and its data, email us — we process every deletion request by hand to confirm it's really you.
How to request deletion
- Email support@justvible.app from the same address you used to sign in (your Google account email)
- Use the subject line "Delete my FirstCustomer account"
We'll confirm your identity and complete the deletion within 30 days.
What gets deleted
When your account is deleted, we permanently delete:
- Your profile: email, display name, avatar, and Google account link
- Your ideas, chat history, and AI chat messages
- Research results, prospective-customer records, and outreach notes tied to your ideas
- Tasks and notifications
- Your login session
What we keep, and for how long
A small amount of data is kept after deletion where we're required to, or where it no longer identifies you:
- Payment receipts and transaction records — we remove the personal details that link them to you and keep the remaining accounting record (amount, date, transaction reference), as required for accounting and tax purposes, even after account deletion.
- Aggregated or anonymized usage analytics that no longer identify you individually may be retained for product improvement.
We do not sell your data, and deleting your account stops all further use of it beyond what's described above.
Questions
Email support@justvible.app if you have questions about deleting your account or what data we hold about you.